Guest Comments

“My sincere appreciate for your participation in the 2011 NYS Assoc of Clerk's of County Legislative Boards Conference. You and your staff could not have been more professional and accommodating. The positive feedback I received by all attendees made me proud to be a part of this community. I will highly recommend the Auburn Holiday Inn to any organizations or individuals seeking to plan an event or overnight stay in our area.“

“Upon checking in at this hotel with the fire roaring in the lobby to the check out of my trip, everything was outstanding. I had asked the desk clerk for some information about local places to visit, she knew much about the area and was very healpful. The rooms were clean and comfy.“

“I stay at this hotel approximately 20 times a year and have been doing so for over 10 years. I also stay at other hotels as frequently and I felt compelled to express my opinion. The staff at this Holiday consistently offers the highest level of service I have ever experienced.“

“Being away from your family is never an easy feeling. This hotel staff made you feel more at ease. They tried to give you that home away from home comfort and feeling.The friendly and proffesional staff made sure that if they can help in any manner they would do so.“

“I sometimes feel that gracious hospitality has become a lost art. The People at the Holiday Inn were FRIENDLY. They went out of their way again and again to help us, respond to our requests, and "feel our pain" with our car trouble. From the management to each of the service workers, everyone was unusually helpful, prompt and very good at their work. It worked like a well oiled machine.“

“Thank you for making our Fall conference a huge success! Our group was treated like royalty from the moment we arrived and walked up to the front desk. The banquet staff was professional and more than willing to meet everyone's specific needs during the lunches, diner and in between snacks. the food was great and we had fun in the Irish Pub as well. Your service was absolutely top notch!“

“You did it once again. . . . made the 16th Annual Room Full of Sisters a very special event by your attention to detail, your exemplary customer service, food prep and presentation, and overall ease in doing business. THANK YOU!!! We will be back for the 17th!“